Job Description

We are a registered charity that offers free or reduced rate counselling and support to members of the LGBT+ & Allies communities in Wales to those that cannot afford access to private mental health care. We are looking for a talented digital marketing and social media coordinator to develop original content and suggest creative ways to promote our charity and all our services & good work we deliver within the communities. Ultimately, you should be able to increase web traffic and customer engagement metrics aligned with broader marketing strategies. This position is for a hybrid worker so will be needed to come into the office to create videos of the staff for Instagram and tik tok etc.

Responsibilities

Researching audience preferences and discover current trends

Creating engaging text, image and video content

Designing posts to sustain readers’ curiosity and creating buzz around new services

Measure web traffic and monitor SEO

Stay up-to-date with changes in all social platforms ensuring maximum effectiveness

Train co-workers to use social media in a cohesive and beneficial way

Report on online reviews and feedback from customers and fans

Develop an optimal posting schedule, considering web traffic and customer

Essential and Desirable criteria

 Qualification: Marketing related Degree (desirable)

Experience working in the third sector (desirable)

Ability to speak and write in Welsh (desirable)

Equal Opportunities Statement

 We are committed and embrace the unique contribution that all together, employees, volunteers and service users, can bring to the work of the projects and the organisation in terms of their culture, race, age, disability, mental health history, caring responsibilities, HIV status, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex, sexual orientation or trade union membership.

All appointments and promotions are based on merit and no job applicant or employee will be treated unfairly or discriminated against. All staff have equal access to staff development.